FML.

[marenzi]

A few weeks ago, I got a small chip in my windshield. No big deal; I just called USAA and they sent someone out to repair it. Very easy. I was specifically assured by the repairman that the chip would not spread and heat would not affect it.

Today, I walked out of work and found a two-foot crack covering the passenger side of my windshield. It clearly originated from the 'repaired' chip in the 90-degree weather. So I called USAA again and explained what happened. They told me that yeah, their repairman must have fucked up the job, but I still have to cover the thousand-dollar deductible anyway.

WTF I AM BROKE. USAA, YOU HAVE BEEN SO GOOD TO ME UNTIL NOW. WE ARE SO DONE PROFESSIONALLY.

Comments

[beckaandzac.livejournal.com]

That's totally unacceptable! WTF??

*hugs*

[marenzi.livejournal.com]

They have always been so amazingly helpful that I never suspected this lurking douchebaggery!

...but actually, your icon just made everything betterx100. Oh, that game. I think I won like 2% of the time.

[annella.livejournal.com]

THEY CAN DO THAT?? DDDD:

[marenzi.livejournal.com]

APPARENTLY. I am saying screw them and going with a cheaper local place, because I do not have $1000 I can simply throw at them. D:

[larienelengasse.livejournal.com]

They should replace it now. Man, I HATE insurance companies.

[marenzi.livejournal.com]

They have been so awesome until now, though! I feel thoroughly betrayed.

Also, ICON. ILY SAM & your bitchface.

[laceandgrace.livejournal.com]

Okay. That is RIDICULOUS. And it's not even your fault!